Privacy Policy
Last updated: October 2025
At Category One Cycles, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
- Name, email address, phone number, and shipping/billing details when you place an order.
- Payment information (processed securely through Shopify or our payment partners).
- Information you share through contact forms, service bookings, or email communications.
We may also collect limited non-personal data automatically, such as your browser type, IP address, and site usage analytics.
2. How We Use Your Information
- Process and fulfill orders and service bookings.
- Communicate with you about your purchases, service updates, or inquiries.
- Improve our website, products, and customer experience.
- Send occasional marketing emails (only if you’ve opted in).
We never sell or rent your personal information to third parties.
3. Payment & Data Security
Our store is hosted on Shopify, which provides secure e-commerce hosting and payment processing. All payment information is encrypted and processed through compliant gateways (such as Shopify Payments, PayPal, or other verified providers). We do not store your credit card details on our servers.
4. Cookies
Our website uses cookies to enhance browsing experience, analyze site traffic, and support cart and checkout functionality. You can disable cookies in your browser settings, but some features may not function properly without them.
5. Third-Party Services
We may use trusted third-party applications (e.g., Google Analytics, Meta Ads) to help us understand traffic and improve our site. These services may use cookies or similar technologies to collect anonymized data about your visit.
6. Your Rights
- Request access to or correction of your personal data.
- Withdraw consent for marketing communications.
- Request deletion of your data where applicable by law.
To exercise your rights, contact us at info@categoryonecycles.com.
7. Data Retention
We retain customer and transaction data only as long as necessary for business, legal, or tax purposes. Once no longer required, it is securely deleted or anonymized.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices. Updates will be posted on this page with a revised “last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Category One Cycles
Email: info@categoryonecycles.com