Shopping at CategoryOneCycles.com

• Your account - If you don't have an account with CategoryOneCycles.com already, go to Log In. Here you can create a new account or sign in with your existing account. An account will let you checkout faster, save your shopping cart if you need to leave and come back later, store multiple addresses where you would like orders shipped, activate your account to receive email specials about every month, and review your previous orders.
• Email Specials - Sign up at Email Specials or select the option in your account to receive our email flyer that notifies you of special sales, hot new gear, and special promotions.
• Search, Products, and Brands - Type in any word, our new search engine will find all the items that are related to your search. For example, type "bag" and the search will find all the items that have reference to the word bag. Our Products and Brands dropdowns help you quickly jump to the items you are interested in.
• Shopping Cart - The shopping cart is always in plain view so you can see if you are forgetting anything. Just click on Shopping Cart link and you can make changes like updating quantities or removing items. Just make the changes you want and click the Update button.
• Information - Have questions? Our information pages are available to help you along the way. If you don't find what you are looking for, just Contact Us. One of our service experts will be glad to help you out either by phone or email.

Checking out is just as easy as browsing at CategoryOneCycles.com. At any time just click the Checkout button and you will be led through the simple process to purchase your items.

• Delivery Information Page
  1. Review, edit, or add a new shipping address.
  2. Review the shipping service options and cost.
  3. You may also add special handling instructions or other comments to your order here.
  4. Click Continue to go on to the Payment Information Page.
• Payment Information Page
  1. Review, edit, or add a new billing address. This is typically the address where your credit card statement is sent and the address that the credit card issuing bank has on file for you. This information is used to help protect the security of your credit card during checkout. We use the PayPal credit card verification service to ensure that no one is using your card fraudulently.
  2. Enter your credit card information. You will have a chance to review your purchase before submitting the order for processing.
  3. Next you can apply any coupon codes or CategoryOneCycles.com online gift certificates. It's as easy as entering the codes in the box.
  4. You can also update your comments before continuing on.
  5. Click Continue to go on to the Confirmation Page
• Order Review Page
  1. Confirm all the choices you've made. You can edit any area by clicking the Edit link. (Note: You will need to go back through some of the processes depending on what you edit, but all your information should have been saved for your convenience.)
  2. Click Confirm Order and you are done.

When will I get charged?

Your credit card will not be charged until we ship your order; you will be charged only for the items we actually ship. You may notice what looks like a charge on your credit card shortly after you have placed your order. This is actually a verification hold that PayPal (our credit card processor) uses to confirm your credit card; this hold does not remove funds from your account, but it does “reserve” the funds to ensure that the order can be placed. Your credit card institution will release the hold in accordance with their policy (usually from 1-2 business days). This is all part of a secure shopping process that helps us to protect your credit card from online fraud.